Wednesday 1 April 2009
MDP 07 Logbook
The MDP Logbook has moved to this page !
This is the new page where you can find the MDP 07 logbook.
The MDP Logbook has been used by MDP partticipants to post their logs of each training session. Continue with your logs like before, but no need to click the "MDP 07 logbook" link anymore; you can now post your logs right on this site. Just like you did before, you can add a "comment" to this posting.
Subscribe to:
Post Comments (Atom)
This is a comment so all features work properly. Have fun, Jeroen
ReplyDeleteDear All,
ReplyDeleteHere is a schedule for presentation of each assignment ;)
04/03/09 Goal Setting – Eye
09/03/09 Time Management – Dee
16/03/09 Presenting yourself – Kwang
23/03/09 Communication tools – Ked
30/03/09 Communicating skills – Cherry
06/04/09 Presenting by PowerPoint – Biw
20/04/09 Managing other opinion – Siew
27/04/09 Managing change – Pong
04/05/09 Managing projects – Pat
11/05/09 Managing decisions – Eye
18/05/09 Problem solving definition – Dee
25/05/09 Problem solving root cause – Kwang
01/06/09 Problem solving options – Ked
08/06/09 Problem solving decision – Cherry
15/06/09 Motiving people – Biw
22/06/09 Building your team – Siew
29/06/09 Delegating work – Pong
06/07/09 Empowering people – Pat
Good Luck to you all ja,
By Eye
Essential Steps for Goal Setting
ReplyDeleteThe following presents you with an introduction to the step-by-step process of goal setting. All of these steps are not necessary in order to set effective and smart goals, however each step of the process effectively takes you on a journey that will help you to gain clarity, motivation and confidence that will assist in setting you along the right path towards your ultimate life’s purpose and objectives.
1.1) Identify Past Successes & Achievements
First, in order to enhance your confidence about the goal setting process, it is important to identify your past successes and achievements. This stage of questioning will assist you in remembering your past accomplishments and celebrate the fact that you have been successful many times before. It will also help you to better understand the process that you went through along your journey towards achieving these objectives. Thirdly, it will assist you in developing confidence within yourself to use similar goal setting strategies to accomplish anything that you want in the future. And lastly, it will help you to see that who you have become is far greater and more important than the goals that you have achieved.
1.2) Identify Consistent Accomplishments & Skills
Secondly, it is essential that you identify your consistent accomplishments and skills that have brought you to the present moment in your life. This stage of questioning will build awareness within you of the consistent goals and achieving that you are already attaining on a daily basis. Finally, it will show you that it’s the achievements of these small and somewhat insignificant goals, that naturally lead you to the attainment of the larger accomplishments of your life.
1.3) Identify Current Life Circumstances
Thirdly, accumulating an understanding of your current life circumstances will provide you with greater clarity and insight. This stage of questioning will help you to identify the areas of your life that you are most grateful for. It will also help you to realize what aspects of your life you are most unhappy about at this particular moment in time. Thirdly, it will help you identify what is missing in your life, and therefore help you to better understand what you want. Finally, it will assist you in unleashing the feelings of dissatisfaction within unfulfilled areas of your life.
2) Gain Leverage to Accelerate Your Motivation
Here at this stage, you now need to gain leverage on yourself in order to bring forth the motivation you require to move you towards the accomplishment of your goals and objectives. This stage of questioning will help you to see how your life is being affected by your current life dissatisfactions. Secondly, the questions will propel you into the future and show you how your life will be affected by these dissatisfactions years from today. And finally, this stage will hopefully provide you with enough leverage to change your future and transform your life in definitive ways.
3.1) Identify Your Life’s Purpose
Fifth step of the Smart Goal Setting process involves identifying your life’s passions and purpose. This stage of questioning will help you to identify your unique and amazing strengths, talents, skills, passions and abilities. After which, you will be better able to clarify your life’s purpose and major objective. This purpose is essential as it will better assist you in clarifying your goals in the following section.
3.2) Identify & Set Passionate Goals
The sixth stage involves the process of setting and writing out your goals and objectives. This stage of questioning will help you to clarify your goals in a variety of different areas of your life including your health, finances, relationships, business, self-growth, career, contribution and toy goals (material possessions). This set of questions will also assist you in prioritizing what is most important within your life. Make sure you are following the Goal Setting Rules discussed in the previous section when laying out your goals and objectives.
4) Gain Clarity About Your Future
Once you have laid out your goals, it is important to gain clarity on what it will take - physically, emotionally, financially and intellectually - for you to achieve them. This stage of questioning will take you through the process of identifying two possible futures - one full of negative consequences, while the other full of rewards. Secondly, it will help you to gain further leverage and provide you with a greater array of reasons to further pursue your goals and objectives. Thirdly, you will be taken through the questioning process to help you identify the type of person you essentially need to become in order to deserve your goals.
Many people are under the impression that they do not have to change in order to achieve their goals and objectives. This is a big misconception, as goals can ONLY be achieved when we make the necessary adjustments in our own personality.
Finally, the questions prepare you for the possible challenges that you may face as you move towards the accomplishment of your goals.
5) Create Your Action Plan
The final stage of the Smart Goal Setting Process is drawing up your Plan of Action that will help you to achieve the goals and objectives you have laid out. There is an actual step-by-step process that is required to move through this stage successfully.
This is useful to understand the process of goal setting.
Let's see mind map and more details...
Source: http://blog.iqmatrix.com/mind-map/smart-goal-setting-mind-map
Take care u all ja,
Kwang
Monday March 14, 2009 Goal Setting – Managerial Behavior
ReplyDeleteR.O.I – Return of investment
K.P.I – Key Performance Indicator
- To decrease the number of turn over staff.
- To decrease complaint from guests.
- To increase revenue by 80 %
Managerial Behavior Example –
- Eye- was doing training at Globe Bar – the manager had pushed me to work at the back of the restaurant, I was washing dishes and preparing cold towels for the guests because on that day there was a function going on in the restaurant and the manager afraid that I might not be able to help them. In my point of view I think what the manager had done to me was not correct because people can learn from mistake and I think she should assign someone to be my buddy; it’s mean to teach me and explain to me in whatever I can lean from the restaurant. From this experience if I were her I will give a new staff a short brief about the restaurant (general information) and assign a good staff to teach the new one to learn all things in the restaurant. I have leant from my former hotel that everytime we got new staff we had to make sure that we place them with good staff. New staff will start to copy the style of work from their co-worker at the first 3 months and once when they get used to with it, they will never changed their style, so this is a very important process of how to train someone to be a good staff. I m not sure what was the reason why the manager ignored me but the only thing I know that if she continue to treat the new staff same as me I believe that she would not get any good staff to work with her and this is not only effect to her but the company as well.
- Cherry was doing training at Red Sky and 55 Restaurant, she noticed the manager was not strict about the punctual of staff for example some staff came to work late but the manager didn’t do anything with that staff. Cherry think that the manager should take more action with this situation because punctual is very important when you work with other people.
- Kwang was doing training at Banquet Bangkok Convention Centre, she noticed that the way that the manager talk to staff by using very bad word and show impolitely manner in front of everybody was not a good way for communicating because staff would feel against this kind of behavior and not respect the manager. Manager can show their emotion but it has to be in control.
- Ked was doing training at the World restaurant, she has seen a good point of the manager for example when the manager was doing a briefing she would ask all staff to memorize the details (promotion etc.) and after that she asked questions about what she just have said and the staff should be able to answer her to make sure that all the staff understand in the same direction and the same thing.
Remark – I m not sure if I wrote down everything, if I missed any points please feel free to add na ja.
Dear Eye,
ReplyDeleteDid you forget to add a SMART goal?
The period of goal can be settled as the followings;
1. Target goal
2. Short term goal
3. Medium turn goal
4. Visionary goal
The goal must be contained of the followings;
1. Out come
2. Actions
3. Needed
The goal must be S.M.A.R.T
Specific Measurable Attainable Realistic Timely
Specific - A specific goal has a much greater chance of being accomplished than a general goal. To set a specific goal you must answer the six "W" questions:
*Who: Who is involved?
*What: What do I want to accomplish?
*Where: Identify a location.
*When: Establish a time frame.
*Which: Identify requirements and constraints.
*Why: Specific reasons, purpose or benefits of accomplishing the goal.
EXAMPLE: A general goal would be, "Get in shape." But a specific goal would say, "Join a health club and workout 3 days a week."
Measurable - Establish concrete criteria for measuring progress toward the attainment of each goal you set. When you measure your progress, you stay on track, reach your target dates, and experience the exhilaration of achievement that spurs you on to continued effort required to reach your goal.
To determine if your goal is measurable, ask questions such as......How much? How many? How will I know when it is accomplished?
Attainable - When you identify goals that are most important to you, you begin to figure out ways you can make them come true. You develop the attitudes, abilities, skills, and financial capacity to reach them. You begin seeing previously overlooked opportunities to bring yourself closer to the achievement of your goals.
You can attain most any goal you set when you plan your steps wisely and establish a time frame that allows you to carry out those steps. Goals that may have seemed far away and out of reach eventually move closer and become attainable, not because your goals shrink, but because you grow and expand to match them. When you list your goals you build your self-image. You see yourself as worthy of these goals, and develop the traits and personality that allow you to possess them.
Realistic - To be realistic, a goal must represent an objective toward which you are both willing and able to work. A goal can be both high and realistic; you are the only one who can decide just how high your goal should be. But be sure that every goal represents substantial progress. A high goal is frequently easier to reach than a low one because a low goal exerts low motivational force. Some of the hardest jobs you ever accomplished actually seem easy simply because they were a labor of love.
Your goal is probably realistic if you truly believe that it can be accomplished. Additional ways to know if your goal is realistic is to determine if you have accomplished anything similar in the past or ask yourself what conditions would have to exist to accomplish this goal.
Timely - A goal should be grounded within a time frame. With no time frame tied to it there's no sense of urgency. If you want to lose 10 lbs, when do you want to lose it by? "Someday" won't work. But if you anchor it within a timeframe, "by May 1st", then you've set your unconscious mind into motion to begin working on the goal.
T can also stand for Tangible - A goal is tangible when you can experience it with one of the senses, that is, taste, touch, smell, sight or hearing. When your goal is tangible you have a better chance of making it specific and measurable and thus attainable.
Time Tips
ReplyDelete1.Count all your time as time to be used and make every attempt to get satisfaction out of every moment.
2.Find something to enjoy in whatever you do.
3.Try to be an optimist and seek out the good in your life.
4.Find ways to build on your successes.
5.Stop regretting your failures and start learning from your mistakes.
6.Remind yourself, "There is always enough time for the important things." If it is important, you should be able to make time to do it.
7.Continually look at ways of freeing up your time.
8.Examine your old habits and search for ways to change or eliminate them.
9.Try to use waiting time¬¬-review notes or do practice problems.
10.Keep paper or a calendar with you to jot down the things you have to do or notes to yourself.
11.Examine and revise your lifetime goals on a monthly basis and be sure to include progress towards those goals on a daily basis.
12.Put up reminders in your home or office about your goals.
13.Always keep those long term goals in mind.
14.Plan your day each morning or the night before and set priorities for yourself.
15.Maintain and develop a list of specific things to be done each day, set your priorities and the get the most important ones done as soon in the day as you can. Evaluate your progress at the end of the day briefly.
16.Look ahead in your month and try and anticipate what is going to happen so you can better schedule your time.
17.Try rewarding yourself when you get things done as you had planned, especially the important ones.
18.Do first things first.
19.Have confidence in yourself and in your judgement of priorities and stick to them no matter what.
20.When you catch yourself procrastinating-ask yourself, "What am I avoiding?"
21.Start with the most difficult parts of projects, then either the worst is done or you may find you don't have to do all the other small tasks.
22.Catch yourself when you are involved in unproductive projects and stop as soon as you can.
23.Find time to concentrate on high priority items or activities.
24.Concentrate on one thing at a time.
25.Put your efforts in areas that provide long term benefits.
26.Push yourself and be persistent, especially when you know you are doing well.
27.Think on paper when possible-it makes it easier to review and revise.
28.Be sure and set deadlines for yourself whenever possible.
29.Delegate responsibilities whenever possible.
30.Ask for advice when needed.
Time Management from me but papers I'll print for you later na kaa
ReplyDeleteMs. Nujaree Klaharn
9th March, 2009
Time Management
“If you do Time Management, it is the BEST way to help you to do the BEST on your routine or duty then you will success in goal that you set“
Time management is the special skills to help people keep their work/routine under control and help people to success or finish their work in a short time.
Why is Time Management So Important Now?
With the current economic situation, more and more demands are being placed on our daily working and personal lives as we strive to excel at achieving and retaining our job; keep on top of the communication challenges as we work globally across different time zones and cultures; keep up to date with the latest technological gadget; and balance our personal commitments to ourselves, our family and friends.
Time management has been commonly defined as the management of time in order to make the most out of it. However, as we now have to work smarter to produce higher productivity levels and place a greater value on achieving a work/life balance; time management has become far more about self management, i.e. deciding what you wish to focus on in life, setting a clear direction with challenging goals, planning and prioritizing the key actions necessary to achieve success at both a professional and personal level, enlisting support or delegating tasks that others could do just as well; and avoiding all the myriad of distractions that bombard you on a daily basis!
There are plenty of time management systems on the market offering a combination of processes, tools and techniques. However, some of the most simple templates and tools can work just as well. If you really want to effectively manage your whole life, try to find the combination of processes and tools that incorporate both your professional and personal life.
Developing your time and self management skills is crucial in the 21st century, and more employers now seek evidence of a potential employee's ability to manage their time effectively to achieve the desired results through their selection process. If putting yourself forward to a potential employer for a job, you must anticipate and plan your answers to interview questions around how you manage your time at work, college or in personal activities and provide specific examples of how time and self management helped you achieve a specific business/organizational/personal result.
Managing ourselves to ensure we can effectively cope with today's pressures and avoid the poor time and self management associated stress or health problems has never been so crucial.
There are many theory to support this subject, for example;
Time management tools
Quadrant 1. Urgent and Important ( Crisis ) : This thing which must be done or some bad results will happen.
Quadrant 2. Not Urgent but Important ( Planed ) : These are the basic thing that you have to concentrate on.
Quadrant 3. Urgent but not Important (Routine )
Quadrant 4. Not Urgent and not Important ( Relax )
The theory is your time have to used quadrant 2 the most because if you do a excellent plane, it will don’t get the crisis ( the big problems when you are on duty will not become ) then you will have enough time to relax and if you do the best time management, it will be your routine then you will get the always smooth works.
The 80:20 Rule
This is neatly summed up in the Pareto Principle, or the '80:20 Rule'. This says that typically 80% of unfocussed effort generates only 20% of results. This means that the remaining 80% of results are achieved with only 20% of the effort. While the ratio is not always 80:20, this broad pattern of a small proportion of activity generating non-scalar returns recurs so frequently that it is the norm in many situations.
Easy Time Management Tips to Help You Achieve Your Goals
You often hear people say that time is like money or that time is money and the reason for this is that you can save time, spend time or waste time the same as you can do with money.
But the truth of the matter is that time is not like money at all. The saying that you can save time might be true in some ways, but you cannot take time to the bank and save it for a rainy day. Once it is gone, it is gone forever never to return. So if you think about it carefully time is absolutely more valuable than money.
From this perspective it is certainly sensible to use your time wisely and to spend some of it in learning techniques that will help you to make the best possible use of the time that you have.
This is the most importance if you are running your own business, especially an internet based business as there are just so many different tasks that require your attention and a large amount of confusions to take your mind off your priorities. This is a exact time waster.
These are the three main time management areas that you as an internet based business owner will need to focus on:
1. Mission statements and setting of goals.
A business statement will help to clarify for you the vision and values that you have for your business and is your main reason for wanting to be in a business in the first place. It will be your constant reminder or your WHY. In other words what you want to achieve from your business.
Once you know what your reason is, and why it is what it is, you will then find it quite simple to set the necessary goals to achieve your desires. Make each goal a milestone and set clear time lines for when you would like to reach each one. Review your goals daily as this will help to keep you focused on what you intend achieving.
2. To do lists:
A to do list like a set of goals will help you focus on your aims and works as a memory jogger so that the important tasks are not forgotten. It also helps you to see the tasks in order of importance. Each completed task gets crossed off the list and you then move on to the next one. Do them in order of importance. By doing the most important ones first you will then have time to focus on what you do enjoy the most.
At the end of each day review your to do list and set up your list for the next day. Any tasks not completed must be carried forward to the next day. Divide your tasks in to groups such as (a) important and urgent (b) important but not urgent etc. Any tasks that are neither important nor urgent are usually not necessary so decide whether it is a task and not just a distraction. If it is a distraction, then drop it altogether.
3. Delegation (Assignment):
Not everyone can do every task well. By trying to do it all yourself you will end up just wasting time. Rather focus on the things that you do well and delegate the other tasks. Delegation is imperative if you wish to effectively leverage your time and is an essential part of time-management
When planning your internet business, consider which tasks would serve you better by being outsourced, so that you could be more productive on the tasks which you are more adept at and can do better than others.
By developing good time-management habits you will be more effective in your internet based business and will make money much faster and will achieve the goals you have set for yourself.
10 Ways to Improve Your Concentration
1. Eliminate Distractions
Not to state the obvious, but to really concentrate, it's important to eliminate or at least minimize distractions. But what is distracting to one person may not be for another. Me, I like to listen to music to concentrate, but for some people, it just makes them want to throw things across the room. Identify your distractions - anything from noise to phones to people - and do what you can to reduce their distraction potential.
2. Take a Break
This may seem counterproductive to concentrating, but letting your mind wander or indulging in a change of scenery for a few minutes can be very beneficial and allow you to more easily refocus when you return to the task at hand.
3. Exercise
Exercise helps ease tension and goes a long way toward improving your concentration. Whether you exercise in the morning or evening or take a quick 5 minute walk when you need a break, exercise helps melt away the stress of looming deadlines or problems and helps you think more clearly. Plus it makes you healthier and look good, too!
4. Build up Your Toughness
Even though this sounds like something athletes do, you can apply it to focusing on a task, as well. When you're having a particularly tough time staying focused enough to finish a task, simply push yourself to go a little farther. For instance, set a small goal to work just 5 more minutes or read 5 more pages. Your mental stamina will improve, and chances are that when reach your goal, you'll be in the mindset to go even farther.
5. Reward Yourself
We're human, and as such, we like rewards. Indulge in a movie, new CD, massage, night out or even candy bar once you finish a project. If it works for kids and dogs, it can work for us adults also because human want something to get them more powerful.
6. Meditate ( Consider )
Regular meditation helps keep your mind sharp. It's kind of like exercise for the brain. Plus it's fun to seem all Zen (Buddhism) to your coworkers.
7. Music
As mentioned above, music is my key to concentration.If it works for you, great. Plug in your mp3 player or pop in a CD of the music that works for you and get to work. If music has the opposite effect on you and you find yourself dong improve karaoke instead of working, you should probably file this under 'Distractions.'
8. Break Down
You should break down a large project into smaller parts. It's much easier to concentrate on a few smaller goals in succession than one large panic-inducing one.
9. Chew on This
Remember when your grade school teachers put a trash can in front of your face and made you spit out your gum? (Ok, maybe that was just me.) Well it turns out that maybe they were wrong. Studies have shown that chewing gum actually improves memory and concentration. Just be sure to opt for sugar-free gum if you're fond of your teeth, and don't chomp it loudly unless you want to be added to someone else's 'Distractions' list.
10. Have a Drink
Save the adult beverages for after work, but while you're working, you should make sure to drink plenty of water. Why? Even mild dehydration can make you tired and sluggish and less able to concentrate. So get yourself a reusable water bottle, drink up and let the concentration begin.
Time Management Circle
The Problems : Why do people waste time?
1. No prior training in time management.
2. Unrealistic expectation of time. It means that you don’t have enough time to finish work.
3. Too lazy to make details plans. It will make you to get some problems after finished your routine job because you are too hurry to finish work on time with out plan so, you will get not perfect results.
4. Over whelmed by large project. It means that you look after a big project but you don’t have enough time because you have to do your routine jobs or you don’t have enough power to do that project.
How to solve the time management problems?
Solution No. 1 : Creating More Time
1. Work efficiently and diligently. It means that try to get more for yourself, such as ;
- Sleep late and early wake up.
- Range the routines or projects that which one more important on that moment.
- Order or share your jobs to assistant or other staff.
2. Delegate tasks, work on a large team. It means that you have to assign tasks to all of staff in your team but you have to put the right job in the right man then your job will finish and complete in a short time.
3. Reward yourself for successfully managing your time such as; shopping drink or watching movies
4. Learn to only accept projects you have time for. It means that you have you have to consider that there is enough time for that project or not before say “ Yes “
Solution No. 2 : Avoid Descriptions
1. Avoid casual chat and keep minimize visitors.
2. Control work space, change location, if needs. For example; if your table near the door you will see and hear everybody whose pass your table. It will disturb you and make you miss concentrate.
3. Control phone. It means that you have to know that when and why you can use telephone/mobile.
4. Remind yourself, what is the phone for?
5. Avoid repetition of facts by taking notes. It means that you have to short note when you do something or call if you don’t sure that you can remember all details.
6. Be brief and professional. You have to make sure that all of your team understand and know their job/project in the same way and briefing is the best way to be like that.
Solution No. 3 : Use Time Management Tools
1. Use a daily/weekly/monthly actually schedule and keep them organized.
2. Make a to do list and follow them.
3. Keep long relevant activities and their progress.
4. Create and update short and long term action plan.
5. Keep abreast with your field of education.
The Goal : Evaluate your daily life with reference to time.
1. Use your progress to re-evaluate your activities every month.
2. White everything down.
3. Pace yourself.
4. Use leisure time constructively toward these goals.
5. Be mindful of personal and professional goals.
*** Before to do time management, you have to know that what is make you waste time? Then you will know how to manage the time for getting the best potential ***
-----------------------------------------------
Dear all,
ReplyDeleteBelow is some hints for a successful presentation that I have presented in the class.
1 Preparation
- Planning; Plan your presentation carefully, Thorough preparation will make you more confident and help you to overcome your nervousness.
- Objectives; Think about what you want to achieve. Are you aiming to inform, persuade, train or entertain your audience?
- Audience; Whom exactly will you be addressing? How many people will be attending? What do they need to know? What do they already know? What will they expect in terms of content and approach?
- Content; Brainstorm your ideas first. Then decide which are most relevant and appropriate to your audience and to your objectives and carry out any research that is necessary. Be selective! Don't try to cram too much into your presentation.
- Approach; A good rule of thumb is to "tell your audience what you're going to say, say it then tell the audience what you've said". Try to develop your key points in an interesting and varied way, drawing on relevant examples, figures etc. for support as appropriate. You might also like to include one or two anecdotes for additional variety and humour.
- Organisation; Think about how you will organise your content. Your presentation should have a clear, coherent structure and cover the points you wish to make in a logical order. Most presentation start with a brief introduction and end with a brief conclusion. Use the introduction to welcome your audience, introduce your topic/subject, outline the structure of your talk, and provide guidelines on questions. Use the conclusion to summarise the main points of your presentation, thank the audience for their attention, and invite questions.
- Visual aids; If you have a lot of complex information to explain, think about using some charts, diagrams, graphs etc., on an overhead projector or flipchart. Visual aids can make a presentation more interesting and easier to understand, but make sure they are appropriate and clear- don't try to put too much information on each one.
- Rehearsal; Allow time to practise your presentation- this will give you a chance to identify any weak points or gaps. You will also be able to check the timing, and make sure you can pronounce any figures and proper names correctly and confidently.
2. Delivery
- Nerves! You will probably be nervous at the beginning of your presentation. Don't worry-most people are nervous in this situation. Try not to speak too fast during the first couple of minutes-this is the time you establish your rapport with the audience and first impressions are very important. You may find it helpful to memorise your introduction.
- Audience rapport; Try to be enthusiastic-your interest in the subject matter will carry your audience along. Look around your audience as you speak-eye contact is essential for maintaining a good rapport. You will also be able to pick up signals of boredom or disinterest, in which case you can cut your presentation short.
- Body language; Stand rather than sit when you are delivering your presentation and try to be aware of any repetitive hand gestures or awkward mannerisms that might irritate your audience.
- Voice quality; You must be clearly audible at all times- don't let your voice drop at the end of sentences. If you vary your intonation, your voice will be more interesting to listen to and you will be able to make your points more effectively.
- Visual aids; Use your visual aids confidently, making sure you allow your audience time to absorb information from flipcharts and transparencies.
- Audience reaction; Be ready to deal with any hostile questions. Polite, diplomatic answers are a good disarming tactic, but if you should find yourself 'under fire', suggest that the audience keeps any further questions until the end of the presentation and continue with your next point.
3. Language
- Simplicity; Use short words and sentences that you are comfortable with. There is no benefit in using difficult language.
- Clarity; Active verbs and concrete words are much clearer and easier to understand that passive verbs and abstract concepts. Avoid jargon unless you are sure all your audience will understand it.
- Signalling; Indicate when you've completed one point or section in your presentation and are moving on to the next. Give your audience clear signals as to the direction your presentation is taking.
i'd like to add somethings which taken from our time management class.
ReplyDelete"Your habits will determine your life" - it's like the same meaning as 'you are what you eat'
"Work will expand to the time available" - work will not finish if not on due date
all things concerned to the job which are not the interruptions because they are uncontrolled.
"auto pilot" - life is going on the same way everyday seems like auto setting. so it's time to change our life out from auto pilot.
results of CHR manager interviews we found that all managers have the same thing which is "discipline" in their life.
"Get A Life" - works are not almost of life. workahollic is not the answer for life.
time management tools example from CHR manager;
- black burry
- never say 'yes' / say 'no'
- Gantt chart
Murphee's law : There is never enough time to do it right. But there is always time to do it over.
Dear All,
ReplyDeleteHere is a short description of Gantt Chart that I have mentioned in the class on this Monday.
:D
Gantt Charts are important tools that help you plan and manage complex projects.
They help you work out the order in which tasks need to be carried out; allow you to identify the resources needed to complete the project, along with the times when these resources will be needed; help you work out the quickest possible time in which a project can be completed; and help you identify the "critical path" for a project. This is the sequence of tasks that must be completed on time if you are to complete the project by a particular date.
When a project is under way, Gantt Charts help you to monitor whether the project is on schedule. If it is not, they help you to pinpoint the remedial action necessary to put it back on schedule.
Hi Everyone ^_^
ReplyDeleteHow are ya all ? tired with job ? Su Su !!
Today i met my advisor ( K. Sanon ) and he give me a score , i start to do " Everage Score" aha it's not bad for my Everage hehe !! : )
Ohh !! I have something to ask you all ..." When is you birth day? " , hope to c ya all here.
C ya tomorrow. xx
Cheer !!!
patcy ^_^
100% of presenting is divided;
ReplyDelete• 7% - Words
• 38% - How words are said
• 55% - Body Language
Only 7 percent of the total communication the other person receives is verbal. Only SEVEN percent of what they receive are your actual words. Our tone of voice, or How we say it, conveys a larger 38 percent. And the remaining 55 percent comes from our facial expressions and body language.
Communication
1. Verbal communication; words, writing, sound, speaking
2. Nonverbal communication; body language, gesture, eye contact, facial expression
Good/Right way to communicate; know objectives, to convince, to use techniques (ppt.)
Effective communication
- It’s not only speaking from speaker but also listening.
- Be yourself. Be comfortable.
Some hints for a successful presentation
1) Preparation
2) Delivery
3) Language
Trick is 200% preparation.
Speak from heart, passion, inside, believing will deliver good communication.
Structure of presentation
1) Introduction = tell them what are you going to tell them!
2) Body = “tell them!!”
3) Summary = tell them what you told them!!!
Why have to be 3 parts of structure:-
1) Introduction will make audience to interest. To know the objectives.
2) Body, people will follow you in details.
3) Summary or conclusion, necessary to repeat only important part so that not repeat the whole things again. Finally, the audience may forget everything both of introduction and body if you don’t summarize.
You should know your audience. To consider that audience is lazy in order to realize how to make audience interested.
Form of communications;
- Instruction/Order = one way communication
- Presentation = one way communication
- Meeting = one way communication but two way in Q&A session
- Chatting = two way communication
- Discussing = two way communication
- Training = one way communication
Hello everyone ,
ReplyDeleteI got a words it's so simple but it's real and easy to understand about The presenting yourself.
The Sever Messanges Of a Good Speaker
1. I will not waste your time.
2. I know who you are and I know why you came.
3. I am well organized.
4. I will deliver this speech in an interesting, conversational way.
5. I know my subject.
6. Here are my most important points.
7. I am finished.
cheer !! ^_^
To..Patcy
ReplyDeleteMy b'day pass aa...but for next time's ok naa, i crazy in manchester united football club.My gift'd be MUFC collection in 8 Jan. every year's very nice na kaa ;-p
Anw, i'm very weary for a moment na :-C
<< I presented in class >>
ReplyDeleteWhy presenting skills is important?
Presenting skills ae critically important because the biggest moments in your life are about presentations. A job interview, a new business pitch, a marriage proposal, a request for funding, an interview on live network TV news, and a request for a promotion–all are presentations of one variety or another. Presenting is the best way to make people sit up and take notice.
Presenting Yourself
Actor When you are presenting in front of an audience, you are performing as an actor is on stage.
Know the needs of your audience and match your contents to their needs. Know your material thoroughly. Know what your strong and weak points are. Emphasize your strong points during your presentation.
Before you start working on your talk or presentation, it's vital that you really understand what you want to say. To do this, ask yourself: Who? What? How? When? Where? Why?
Who are you speaking to? What are their interests, presuppositions and values?
What do you wish to communicate?
How can you best convey your message? Language is important. Plan a beginning, middle and end. If time and place allow, consider and prepare audio-visual aids.
When? Timing is important here. There is a time to speak and a time to be silent. ‘It’s better to be silent than sing a bad tune.’
Where? What is the physical context of the communication in mind? You may have time to visit the room, for example, and rearrange the furniture. Check for availability and visibility if you are using audio or visual aids.
Why? In order to convert hearers into listeners, you need to know why they should listen to you – and tell them if necessary. The value or worth or interest of what you are going to say.
Body language is important. Standing, walking or moving about with appropriate hand gesture or facial expression is preferred to sitting down or standing still with head down and reading from a prepared speech.
Speak with conviction as if you really believe in what you are saying. Persuade your audience effectively. Logical progression from INTRODUCTION to BODY to CONCLUSION.
Do not read from notes Speak loudly and clearly. Sound confident. If you made an error, correct it, and continue. No need to make excuses or apologize profusely.
Maintain sincere eye contact with your audience. Have direct eye contact with a number of people in the audience. Use your eye contact to make everyone in your audience feel involved.
Speak to your audience, listen to their questions, respond to their reactions, adjust and adapt. Remember that communication is the key to a successful presentation.
Pause Allow yourself and your audience a little time to reflect and think. Don't race through your presentation and leave your audience, as well as yourself, feeling out of breath.
Add humor whenever appropriate and possible. Keep audience interested throughout your entire presentation.
When using audio-visual aids to enhance your presentation, be sure all necessary equipment is set up and in good working order prior to the presentation. If possible, have an emergency backup system readily available. Check out the location ahead of time to ensure seating arrangements for audience, whiteboard, blackboard, lighting, location of projection screen, sound system, etc. are suitable for your presentation.
Have handouts ready and give them out at the appropriate time.
Know when to Stop talking. To end your presentation, summarize your main points in the same way as conclusion. Thank your audience and sit down.
The top ten tips for Presenting Yourself with more Impact
ReplyDeleteTen tips will enable you to Present with more IMPACT.
1. Headline what you are going to say. Focus your presentation around the title theme.
2. Manage your State. Before you present makes sure you are in your ‘presentation zone’.
3. Own the message. Always totally own the message of the presentation, make it yours and make it in your own words.
4. Build Rapport. From the moment you first meet your audience build up rapport with them by making eye contact, mirroring body language and if possible discussing their ideas for the presentation before you start formally.
5. Engage all the Senses. Some people prefer presentations to be primarily visual, some primarily auditory and others primarily through feeling so appeal to all sections of your audience through your use of language, and by structuring the presentation to include visual aids, question and answer sessions and by involvement.
6. Engage all learning styles. Each of your audience will have a preferred learning style so structure your presentation to cater for each by answering the questions.
7. Big Picture and Detail. Paint the big picture for those in your audience who need the big picture – tell them what you are going to tell them. Go through the detail for those that need detail – tell them, and round off with a great conclusion for everyone – tell them what you told them.
8. Use Influential Language patterns. Studies have shown that great presenters use a variety of influential patterns.
9. Story telling. We learn best through stories so weave stories into your presentation.
10. Ask for the order. Always leave your audience clear as to what they should do with the information you have given them and the next steps following the presentation.
Presenting is about giving of yourself while at the same time staying within yourself. Being aware of what you are saying and doing while at the same time noticing how the audience is reacting to what you are saying and doing.
Presenting Yourself: Close your eyes and image for a moment what it would be like to be a successful presenter. How do you feel, look and move?
Dear Aj. Jeroen,
ReplyDeletemy topic is Effect of Generational Differences on Young Manager
Best regards,
Kwang
My Presentation on 24/03/2009
ReplyDelete**How to be a good manager**
Characteristics of a good manager (should have)
1. Knowledge
2. Initiative
3. Courage and Firmness
4. Human relations
5. Fairness and honesty
6. Patience
7. Alertness but do not make a fuss
8. Loyalty with people and corperate
9. Modesty
This is my another information for communication skills:
ReplyDeleteListening with your ears-questioning
Open-ended > Discover what is saying. Questions that begin with:
Who-What-Where-When-Why-How
When you begin a question with one these words, it requires a question besides Yes or No. Open-ended questions will give us better insight to guest's need.
Closed-ended > Confirm what is saying.
Questions that will give you only "Yes or No" answer. These questions will begin with:
Did-Do-Are-Is-May-Can-Would-Should-Could
Using colsed-ended questions will not invoke a thorough response, most likely, you will have to ask another question to find out more information.
Dear all,
ReplyDeletePlease find below for my presentaion on last week about Communication Skills
Communications Skills – The Importance of Removing Barriers
Problems with communication can pop-up at every stage of the communication process (which consists of the sender, encoding, the channel, decoding, the receiver, feedback and the context – see the diagram below). At each stage, there is the potential for misunderstanding and confusion.
To be an effective communicator and to get your point across without misunderstanding and confusion, your goal should be to lessen the frequency of problems at each stage of this process, with clear, concise, accurate, well-planned communications. We follow the process through below:
Source...
As the source of the message, you need to be clear about why you're communicating, and what you want to communicate. You also need to be confident that the information you're communicating is useful and accurate.
Message...
The message is the information that you want to communicate.
Encoding...
This is the process of transferring the information you want to communicate into a form that can be sent and correctly decoded at the other end. Your success in encoding depends partly on your ability to convey information clearly and simply, but also on your ability to anticipate and eliminate sources of confusion (for example, cultural issues, mistaken assumptions, and missing information.)
A key part of this is knowing your audience: Failure to understand who you are communicating with will result in delivering messages that are misunderstood.
Channel...
Messages are conveyed through channels, with verbal channels including face-to-face meetings, telephone and videoconferencing; and written channels including letters, emails, memos and reports.
Different channels have different strengths and weaknesses. For example, it's not particularly effective to give a long list of directions verbally, while you'll quickly cause problems if you give someone negative feedback using email.
Decoding...
Just as successful encoding is a skill, so is successful decoding (involving, for example, taking the time to read a message carefully, or listen actively to it.) Just as confusion can arise from errors in encoding, it can also arise from decoding errors. This is particularly the case if the decoder doesn't have enough knowledge to understand the message.
Receiver...
Your message is delivered to individual members of your audience. No doubt, you have in mind the actions or reactions you hope your message will get from this audience. Keep in mind, though, that each of these individuals enters into the communication process with ideas and feelings that will undoubtedly influence their understanding of your message, and their response. To be a successful communicator, you should consider these before delivering your message, and act appropriately.
Feedback...
Your audience will provide you with feedback, as verbal and nonverbal reactions to your communicated message. Pay close attention to this feedback, as it is the only thing that can give you confidence that your audience has understood your message. If you find that there has been a misunderstanding, at least you have the opportunity to send the message a second time.
Context...
The situation in which your message is delivered is the context. This may include the surrounding environment or broader culture (corporate culture, international cultures, and so on).
Dear all,
ReplyDelete7 Tips for Effective Communication
1. Be honest while communicating. Dishonesty will somewhere show up along a line.
2. Take interest in the people you are communicating with. Remember the people are more attracted towards those who have interest in them, and pays more attention to what they say.
3. Think before you speak or put pen to paper: what message you trying to convey? What outcome do you want to elicit?
4. Be direct and not aggressive. Lot of flannelling around can make the people lose interest and miss a vital point.
5. Don't use the jargon – and acronyms, and also the technical expressions, unless you are sure about that your listeners do understand.
6. Write the way as you will speak. Do not fall into a trap of using the long words just because it is written down.
7. Take time. Whether in the speech or in paper, rushing will make you seem nervous, unconfident and like downright scared.
Cheers!
(",)
Hi guys, I havent seen the PLANNIN OF AN ASSIGNMENT on line yet. Not sure who would do it, I thought it was Pat? Please check and get it done
ReplyDeleteHi guys ^_^
ReplyDeleteYeahh that's right the Planing Of An Assignment is from me. Please see it below ja :)
PLANNING OF AN ASSIGNMENT :
Monday =====> Relax (Save energy)
Tueday =====> Make a scope of Assignment by thinking than taking note.
Wednesday ====> Start doing follow you take note ( searching or ect..)
Thursday ====> Continue your assignment (if not finished)
Friday ====> Give more time for assignment (in case hard assignment)
Saturday ====> Should be Finished/ Re-check
Sunday ====> What you wanna do,DO IT!(Relax)
Monday ====> 100 % Perfact for you.
Alright i wish you guys see my Planning , if good for you please do it.
Cheer,
pat ^_^
after u got from Pee Patcy, let's see of mine na ja
ReplyDeleteHOW TO MANAGE SO HARD ASSIGNMENT ^^'
Monday =====> warm up / to think about what's the topic needs and search for collecting data << to make a plan at this point>>
Tuesday =====> aperitif / to consider for selecting the data in scope of topic or find more data
Wednesday ====> appetizer / make a rough draft for coaching next day
Thursday ====> after coaching, to revise if necessary or continue to finish in details
Friday ====> main course / to complete it
Saturday ====> dessert / to prepare presentation; ppt., paper to distribute and to practice the present professionally
Sunday ====> let’s go to relax for thier own time with someone special!!!!
Monday ====> be ready and over 100% confident to show up….
i hope everyone try to apply it..me also, will definitely use this because Sunday is our day off..don't allow assignment to take it away
Hello everyone,
ReplyDeleteI understand you are all enjoying a good debate, I also got a call from one MDP student who would like some hints on ..., to be fair please either check with your class teacher (AJ. Jeroen in this case) or find out the hard way (on your own initiatives). Please dont' take a short cut by simply asking another Arjarn, the whole objectives of MDP are for you to develop new habits that would eventually qualify you as a 'manager', and there's no short cuts to that.
Good luck, I'll see you in a couple of weeks.