Monday 2 March 2009

MDP coaching

Every participant will be assigned to an individual Centara manager. This "advisor" will be the mentor of the participant throughout the program. Advisors are very important, as they take a pro-active role in the development of their advisee. Advisors will typically meet every week for about 30 minutes with their advisee. It is extremely important that advisors support the teaching method of the MDP: The MDP does not teach the participants how to manage but creates an environment for participants to develop their own management style.

Guidelines for advisors

Don’t tell the answers, but show the way to find answers
Don’t teach your style, but coach your advisee towards his own style
Don’t make a decision, but support your advisee in making his own decision
Make sure your advisee clearly communicates issues
Send your advisee back if the communication is not clear
Guide your advisee to find information and research on the issue
Ask your advisee for possible options on how the issue can be addressed
Coach your advisee on making the right decision

Guidelines for participants

Be clear about what you want to discuss with your advisor
Prepare all information on the case you want to discuss with your advisor
Don’t give your advisor a problem without giving him solutions
Present options on possible solutions for the case.
Analyze the pros and cons of each option before you talk with your advisor
Don’t expect your advisor to give answers; you must think for yourself
Don’t expect your advisor to make a decision for you
Learn for the experiences of your advisor, but make your own decisions

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